The Market Australia Global Meeting, Training and Seminar System provides for the development of a systematic, coordinated and comprehensive business introduction, training, motivational and support system in every location where there is Market Australia organisational growth. The program is comprised of various types of meetings, trainings, seminars, conferences and conventions. The following are guidelines when implementing the GMTSS:
Proselytising prospects or UnFranchise Owners at any GMTSS event is strictly prohibited. Complaints with respect to this practice should be forwarded to the Vice President of Sales or the Vice President of Training and Field Development. UnFranchise Owners who proselytise prospects and/or UnFranchise Owners at GMTSS events will be subject to corrective action procedures by Market Australia.
UBP Meetings are conducted by a UBP Coordinator on a specific scope and nature of the Market Australia UnFranchise Business.
(A) UnFranchise Business Presentation Coordinator Initial Requirements – an UnFranchise Owner must meet the following requirements to become a UBP Coordinator:
(1) Must be a Certified Executive Coordinator or higher UnFranchise Level; and
(2) qualify as a Master UnFranchise Owner (MUFO) a minimum of one (1) quarter within the previous four (4) applicable quarters. Qualified Master UnFranchise Owner with commissions do not count toward the requirement; and
(3) be recommended by the Local Coordinator of the respective area and approved by the General Manager and/or Market Australia.
A UBP Coordinator must meet these requirements each year in order to renew his/her status as an UBP Coordinator. If a Certified Executive Coordinator or higher that meets these criteria is not available, the General Manager will address on a case-by-case basis. Market Australia reserves the right to change, modify or amend the requirements, qualifications and certification rights for the UBP Coordinator, at its sole discretion. Pursuant to Section 22(b), Market Australia’s failure or delay to enforce any of the requirements, qualifications and certification rights shall in no way act as a waiver.
(B) UBP Coordinator responsibilities:
(1) Participate as a member of the Local Leadership Team, Local Association and/or Leadership Council.
(2) Organise, schedule, promote and manage publicly scheduled UnFranchise Business Presentations within their respective local area.
(3) Submit UnFranchise Business Presentations schedule to the Local Coordinator by the meeting submission date 30 days prior to the beginning of the next calendar quarter.
(4) Attend the Leadership School and Annual Convention each year.
(5) Treat all lines of sponsorship equally and impartially. A UBP Coordinator must operate with the highest code of ethics.
(6) Assist Local Coordinators in scheduling, managing and logistics of running UnFranchise Business Presentations and Local Seminar events.
(7) Make no recording (audio/video) of UnFranchise Business Presentations without the express written approval of the company
(8) Ensure that all UBP meetings within the respective area are conducted in accordance with approved content, policy, procedure, rules and regulations.
(9) Actively monitor area’s UBP meetings for conflicts and dispute resolution. (Non-resolvable conflicts or problems should be reported to the Local Coordinator or Country Manager. Final resolution should be directed to the Vice President of Sales by the Local Coordinator/General Manager)
(10) Be a responsible team player. Prospects and guests attending GMTSS events must be put into original sponsor's line. Do not misrepresent the GMTSS mechanism.
(11) Always dress in professional business attire when you are responsible for conducting a UBP. "Dress for Success" is more than a cliché.
(12) Associate with UnFranchise Owners that are always striving to attain higher levels of excellence, both professionally and personally. Instil and nurture the qualities of Market Australia’s GMTSS program; pride, poise and professionalism.
(13) We are all members of the Market America Team—one Market America, one plan, one topic, everyone’s success.
(14) Report any unauthorised reproduction of sales materials and the sale of any unapproved Market America literature or generic sales aides.
(15) Published GMTSS events, either online or announced over the informational hotline, are to be open to the public, and to all UnFranchise® Owners.
(16) Never disparage or complain about other UBP Coordinators, Speakers, or Trainers to anyone. If there is a complaint about another UBP Coordinator, Speaker, or Trainer put it in writing and either fax, or mail, your grievances to the Office of the Senior Vice President.
(17) UBP Coordinator will not conduct or attend meetings where alcohol or other controlled substances are being served.
(18) When in public, your conduct should always be above and beyond reproach. You are a representative of Market America and the UnFranchise System. Your bearing should always reflect the highest standards of ethical and moral conduct.
(19) UBP Coordinator should not borrow money from other UnFranchise Owners, especially UnFranchise Owners in their own downline.
(20) No UBP Coordinator shall ever engage in any deceptive, unlawful, or unethical recruiting, or marketing practises. Likewise, UBP Coordinator shall exercise great measures to ensure that no statements, promises, or testimonials are made which are in any regard misleading to prospective UnFranchise Owners, or the general public.
(21) No UBP Coordinator shall ever knowingly make statements which misrepresent the accuracy of any UnFranchise Owners financial earning potential. All statements, with regard to earning potentials, shall be based on the accurate accounting information from Market America and those records, which are available to the general public.
(22) UBP Coordinators should understand the power of the team concept. They should also be empowered to focus and build their organisations as they build their area and support cross line teams.
(23) As a Market America UBP Coordinator, it is imperative that every effort is made to represent the policies, procedures, methods, and marketing practises, as defined in the Career Manual, are taught with the highest degree of accuracy; duplication is the key to successful UnFranchise ownership. With this conscientious effort, the key GMTSS elements of knowledge, enthusiasm, and belief can be instilled for all that choose to participate.
(C) UBP Ongoing Requirements
(1) Publicly Scheduled and Conducted UnFranchise Business Presentations
(a) UBP Coordinator shall hold between one (1) and four (4) UBPs per month.
(b) In order to maintain UnFranchise Business Presentation Coordinator status, there must be an average of twenty (20) or more people (UnFranchise Owners & Guests) in attendance at the UBP. Exceptions must be approved by the respective General Manager.
(c) Only Speakers Bureau Members may present the “MPCP” section of the UBP. The “Introduction/Product” section may be presented by a Certified Executive Coordinator or higher UnFranchise Level. If a Speakers Bureau Member is unavailable to present the MPCP section, the General Manager may approve a speaker. However, if the approved speaker is not a Speakers Bureau Member, the speaker will not be compensated.
(d) UBP Coordinator shall use the most current company approved UBP as provided at UnFranchise Back Office Support Materials (deleting and/or rearranging is prohibited).
(e) It is recommended that two (2) presenters be used to present the UBP. If two speakers are used, one speaker should be used to present the Introduction/Product segment and the second speaker should present the Marketing Plan/Close.
(f) All UBPs shall be scheduled and submitted to the GMTSS Online System for each calendar quarter, thirty (30) days prior to the beginning of the next calendar quarter.
(D) UnFranchise Business Presentation Content and Delivery
(1) UnFranchise Business Presentation Overview: A professional UnFranchise Business Presentation meeting should be divided into two (2) segments:
(a) Introduction and Product Presentation– 20 minutes (end of partner store section). This should be a brief overview of our company and products.
(b) Management Performance Compensation Plan and Close – 45 minutes
(2) UnFranchise Business Presentation Meeting Outline:
(a) UBP Coordinator welcomes UnFranchise Owners and Guests to the presentation.
(b) UBP Coordinator gives a professional introduction of Speaker #1 who will introduce Market Australia, our exclusive products and the SHOP.COM website.
(c) Speaker #1 gives a professional introduction of Speaker #2 (Speaker #2 will do the MPCP Presentation).
(d) Close with a slide provided by the UBP Coordinator promoting the next scheduled UBP and/or Local Seminars.
(e) Attire: All presenters at an UBP should wear business attire. UnFranchise® Owners and guests should wear business casual (no shorts or jeans).
(f) UBP Coordinators have the following financial responsibilities:
(a) The UBP admission fee is seven dollars (AUD$7.00) per person for UnFranchise Owners and seven dollars (AUD$7.00) per person for guests. Only UBPs that are published on the GMTSS online system may charge the fee.
(b) There shall be no exceptions to the above-mentioned price without approval from the Vice President of Sales.
(c) Honorariums shall not be paid to the Presenter of the “MPCP” section of the UBP; however, presenters will be compensated from funds remaining after all expenses from the meeting have been paid. However, if the approved MPCP presenter is not a Speakers Bureau Member, the presenter will not be compensated, and any percentage of the funds designated to the Presenter of the MPCP shall be deposited in the Meeting Fund. Remaining funds (if applicable) shall be distributed as follows:
(i) 25% to the UBP Coordinator
(ii) 25% to the Meeting Fund
(iii) 50% to the Presenter of the MPCP (If a category 1 or 2 Speakers Bureau Member)
(d) UBP Coordinator shall submit (email) an Event Financial Report (EFR) within five days after the event to the respective Local Coordinator, General Manager and GMTSS department.
(e) UBP Coordinator shall establish and maintain a separate checking account to deposit funds from ticket sales and pay for expenses associated with holding these meetings.
(f) Copies of bank statements and bank tracking sheets are to be submitted (email) to the respective Local Coordinator, General Manager and GMTSS department every three (3) months. The statements for any given quarter are to be submitted by the same time UBP Coordinators submit their next quarter meetings onto the GMTSS online system which is the end of November, February, May and August. (e.g., Q1 bank statements are due by May).
(g) The following shall be considered legitimate front-end expenses for UBPs (Receipts must be provided upon request):
(i) Speaker's Parking (as applicable)
(ii) Meeting Room
(iii) Ticket Printing
(iv) Name Badges
(v) Promotional Flyers
(vi) Audio/Visual Rental
(h) For purchases of any equipment over AUD$100, UBP Coordinator must submit an Equipment Pre-Purchase Agreement Form to the respective General Manager for approval. Once purchased, receipts must be copied and sent to the GMTSS department.
(i) Any equipment purchased with funds in the Local Seminar Account or UBP Account becomes property of the GMTSS. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.
A Local Seminar is a more in-depth Basic 5 presentation that lasts five and a half (5.5) hours and features a Guest Speaker who is an approved Speakers’ Bureau Member. Local Seminars are governed by the following guidelines:
(A) Local Coordinator Ongoing Qualifications: An UnFranchise Owner must meet the following requirements to become a Local Coordinator, as well as, to renew status as a Local Coordinator, each year:
(1) be a Senior Master Coordinator or higher UnFranchise Level;
(2) qualify as a Master UnFranchise Owner (MUFO) a minimum of one (1) quarter within the previous four (4) applicable quarters. Qualified Master UnFranchise Owner with commissions do not count toward the requirement; and
(3) be recommended by the General Manager of the respective area and approved by Market America.
Coordinator must meet these requirements each year in order to renew his/her status as a Local Coordinator.
If a Senior Master Coordinator or higher that meets these criteria is not available, the General Manager will address on a case-by-case basis.
Market Australia reserves the right to change, modify or amend the requirements, qualifications and certification rights for Local Coordinator, at its sole discretion. Pursuant to Section 22(b), Market Australia’s failure or delay to enforce any of the requirements, qualifications and certification rights shall in no way act as a waiver.
(B) Local Coordinators Ongoing Responsibilities:
(1) Lead the Local Leadership Team/Council and Local Association.
(2) Organise, schedule, fund through Local Account, promote and manage Local Seminars.
(3) Appoint UnFranchise® Business Presentation Coordinators in appropriate areas of growth within their respective locales; ensure that UnFranchise Business Presentation Coordinators are conducting meetings within the guidelines and in accordance with Company’s most current/updated policies, procedures and approved content.
(4) Coordinate with UBP Coordinators in scheduling and promotion of UnFranchise® Business Presentation Meetings within his or her local area.
(5) Approve all scheduled GMTSS meetings and trainings in their local areas to avoid schedule conflicts.
(6) Submit Local Seminar schedules on the GMTSS Online System for approval by the General Manager and/or the Vice President of Sales.
(7) Attend and promote the Leadership School and Annual Convention each year.
(8) Treat all lines of sponsorship equally and impartially.
(9) Assist in scheduling, managing, and logistics of running local events.
(10) Ensure that Local Seminar events are conducted in accordance with meeting room setup, mechanics and format as set forth in the GMTSS.
(11) Ensure that all Basic 5 Trainings and New UnFranchise Owner Trainings within his or her area are conducted in accordance with approved content, policy, procedure, rules and regulations.
(12) Make no recordings (audio/video) of any event without the express written approval of the Vice President of Sales.
(13) Randomly monitor meetings and trainings in your area for compliance with policies and procedures as defined by Market Australia. Actively monitor local area for conflicts and dispute resolution. (Non-resolvable conflicts or problems should be reported to the General Manager. Final resolution should be requested from the Vice President of Sales.)
(14) Assist with, promote and sell tickets to all area meetings, trainings, seminars, conferences, conventions and corporate-sponsored events (including local training conducted by trainers from outside areas).
(15) Be a responsible team player. Prospects and guests attending GMTSS events must be put into the original sponsor’s line. Do not misrepresent the GMTSS mechanism.
(16) Always dress in professional business attire when you are responsible for conducting a Local Seminar or event. “Dress for Success” is more than a cliché.
(17) Associate with UnFranchise Owners who are always striving to attain higher levels of excellence, both professionally and personally. Instil and nurture the qualities of Market America’s GMTSS program: pride, poise and professionalism.
(18) We are all members of the Market America Worldwide Team — one company, one Plan, one topic, everyone’s success.
(19) Report any unauthorised reproduction of sales materials and the sale of any unapproved Market America literature or generic sales aides.
(20) Published GMTSS events, either online or announced over the informational hotline, are to be open to the public, and to all UnFranchise Owners.
(21) Never disparage or complain about other Coordinators, Speakers, or Trainers to anyone. If there is a complaint about another Coordinator, Speaker, or Trainer put it in writing and either fax or mail your grievances to the Office of the Senior Executive Vice President.
(22) Coordinator will not conduct or attend meetings where alcohol or other controlled substances are being served.
(23) When in public, your conduct should always be above and beyond reproach. You are a representative of Market America and the UnFranchise System. Your bearing should always reflect the highest standards of ethical and moral conduct.
(24) Coordinator should not borrow money from other UnFranchise Owners, especially UnFranchise Owners in their own downline.
(25) No Coordinator shall ever engage in any deceptive, unlawful or unethical recruiting or marketing practises. Likewise, Coordinator shall exercise great measures to ensure that no statements, promises or testimonials are made which are in any regard misleading to prospective UnFranchise Owners or the general public.
(26) No Coordinator shall ever knowingly make statements which misrepresent the accuracy of any UnFranchise® Owners’ financial earning potential. All statements regarding earning potentials shall be based on the accurate accounting information from Market Australia and those records which are available to the general public.
(27) Coordinators should understand the power of the team concept in relation to the GMTSS. They should also be empowered to focus and build their organisations as they build their area and support cross-line teams.
(28) As a Market Australia Coordinator, it is imperative that every effort is made to represent the policies, procedures, methods and marketing organised, as defined in the UnFranchise® Manual, are taught with the highest degree of accuracy; duplication is the key to successful UnFranchise® Business ownership.
With this conscientious effort, the key GMTSS elements of knowledge, enthusiasm, and belief can be instilled for all who choose to participate.
(C) Publicly Scheduled and Conducted Local Seminars
(1) In order to maintain “Local Seminar” status, Coordinator must schedule at least one (1) UnFranchise Business Presentation Meetings each per month in the GMTSS Online for the immediate geographic area and must have a goal to sell at least 100 tickets or more to the respective Local Seminar event.
(2) Coordinator shall schedule and submit Local Seminar event dates to the GMTSS Online for each calendar quarter thirty (30) days prior to the beginning of the next quarter. Coordinator shall consult with the General Manager prior to scheduling, if needed.
(3) Local Seminars cannot be scheduled within one (1) month of any corporate sponsored Convention in their home country Convention, (Any exception must be approved by the Vice President of Sales).
(4) Only Category 2 Speakers’ Bureau Members are eligible to speak/train at a Local Seminar
(5) There is no cap/limit to the number of tickets that may be sold for a Local Seminar, provided an appropriate facility can be secured.
(6) Local Seminar agendas shall consist of at least five (5) hours of training time and thirty (30) minutes of recognition.
(7) A Local Seminar must have one (1) featured speaker. Any additional speaker needs to be approved by the General Manager.
(8) Coordinator must schedule at least two (2) and no more than seven (7) Local Seminars in a calendar year.
(D) Local Coordinators have the following financial responsibilities:
(1) Coordinator shall submit (email) an Event Financial Report (EFR) within twenty (20) days after the event to the respective General Manager and GMTSS department. All proceeds shall be distributed in accordance with the EFR.
(2) Coordinator shall establish a separate checking account requiring two (2) signatures to deposit funds from ticket sales and pay expenses associated with Local Seminars.
(3) The following shall be considered legitimate front-end expenses for Local Seminars (receipts must be provided upon request):
(a) Speaker Honorarium (in accordance with guidelines and sent to the speaker two (2) weeks prior to event date)
(b) Speaker Travel such as Airfare/Mileage (Spouse can be included if speaking 25% or more at the Local Seminar)
(c) Speaker Hotel Accommodations (Night prior to and night of the Local Seminar)
(d) Speaker Meals (includes Local Coordinator and “Shadows” meals; Shadow and spouses as applicable. Max of 6 people: Speaker & spouse; Local & spouse; Shadow & spouse)
(e) Speaker Gift Basket/Snacks (< AUD$70)
(f) Speaker Gift (< AUD$140)
(g) Speaker Reimbursement for Air Travel Incidentals for taxis, parking, baggage fees, food in the airport (< AUD$280 with honorarium)
(h) Seminar Room (Must disclose if room rate was negotiated in exchange for meals, room rentals, etc.)
(i) Seminar Room Setup (minimal)
(j) Audio/Visual Rental (cannot charge rent for the trainer’s personal equipment)
(k) Wrist Bands/Name Tags
(l) Insurance
(m) Audio/Visual Engineer (< AUD$350, if not included in rental)
(n) Tickets, Promo Flyer
(o) Speaker's Needs (Company-approved handouts only)
(4) The following shall be considered legitimate back-end expenses for Local Seminars and must be paid for out of the Local Association’s 30% distribution as applicable (Legitimate back end expenses can only be spent if the event is profitable and cannot exceed the profit allocated to the association):
(a) Giveaways/On-Time Drawings (< AUD$140)
(b) Challenge Winner Certificates/Awards (< AUD$140)
(c) Receptions for Challenge Winners (< AUD$420)
(5) Leadership Council Dinner After Seminar (< AUD$840). The following shall be considered legitimate, ongoing expenses of Local Association funds:
(a) Bank/Accounting Expenses
(b) Monthly Merchant Account Fees
(6) For purchases of any equipment over AUD$100, Coordinator must submit an Equipment PrePurchase Agreement Form to the respective General Manager for approval. Once purchased, receipts must be copied and sent to the GMTSS department.
(7) Any equipment purchased with funds in the Local Seminar Account or UBP Account becomes property of the GMTSS. If the position of Local Coordinator or UBP Coordinator changes, for any reason, all equipment will be turned over to the new Coordinator within two (2) weeks.
(8) Copies of Local Association bank statements and bank tracking sheets (including documentation describing each transaction) shall be submitted (email) to the respective General Manager and GMTSS Department every month. Statements must be submitted by the 20th of the following month (e.g., June statements are due by 20 July).
(9) Coordinator is responsible for guaranteeing and covering all deficits resulting from Local Seminar events.
(10) Unpaid financial obligations that are not settled in a timely manner and are brought to the attention of Market America may be deducted from Coordinator’s commissions and leadership bonuses for payment to satisfy payment.
Speaking at an approved Market Australia or Global Meeting, Training and Seminar System event is a privilege. It is imperative that we protect the integrity of the system as well as the quality of information shared at such events.
In order to hold the position of Speaker, Speaker must:
(A) Speaker must be an active member in good standing of his/her Local GMTSS association (i.e., abiding by all policies established by their respective Local Association including but not limited to pre-purchased ticket requirements).
(B) Speaker must be an UnFranchise® Owner in good standing (i.e., have no judgments pending by the Corrective Action Board or the Dispute Resolution Board).
(C) Speaker must attend the Leadership School and Annual Convention annually.
(D) Speaker must be approved by Market America.
As a Speakers Bureau Member, Speaker represents Market America’s elite UnFranchise Owners. You must be irreproachable, above question, and never make disparaging statements concerning Market America Worldwide, the Management Team, UnFranchise Owners or fellow teammates at such events. Your approval and maintaining of your Speakers Bureau status is based upon your performance in the business and as a public speaker, your integrity, and proven loyalty to Market America. Failure to meet these qualifications will result in immediate termination of this speaking contract. Market America reserves the right to change, modify or amend the requirements, qualifications and certification rights for Speaker, at its sole discretion. Pursuant to Section 22 (b), Market America’s failure or delay to enforce any of the requirements, qualifications and certification rights shall in no way act as a waiver.
(1) Category 1: These speakers/trainers may present the MPCP segment at an UnFranchise Business Presentation (“UBP”), conduct New UnFranchise Owner Trainings (NUOT), and conduct Basic Five (“B5”) Trainings at an approved publicly scheduled GMTSS meeting/training where attendees are charged an admission fee. Category 1 Speakers must:
(a) earn a minimum of AUD$1,875 in commissions each calendar quarter one (1) or more BDCs;
(b) qualify as a Master UnFranchise Owner (MUFO) a minimum of two (2) quarters within the previous four (4) applicable quarters
(2) Category 2: These speakers/trainers may present the MPCP segment at an UBP, conduct an NUOT, conduct a B5, and speak/train at all other GMTSS events (i.e., Local, District, Regional) where attendees are charged an admission fee. Category 2 Speakers must:
(a) earn a minimum of AUD$5,625 in commissions each calendar quarter from one (1) or more BDCs;.
(b) qualify as a Master UnFranchise Owner (MUFO) a minimum of three (3) quarters within the previous four (4) applicable quarters. Qualified Master UnFranchise Owner with commissions do not be counted toward the requirement.
*Speaker may conduct NUOTs for educational purposes only. Any NUOT conducted by Speaker will not satisfy new UnFranchise Owners’ 28-day requirement. This requirement can only be met by attending a NUOT conducted by Market Australia.
(3) Qualifications: Only Speakers Bureau Members and qualified trainers recognised on the GMTSS online system are eligible to speak/train at publicly scheduled GMTSS events in which an admission fee is charged for attendance.
(a) NUOT and B5 Trainings to be conducted in a home must be scheduled and posted on the GMTSS online system and be open to the public (all UnFranchise® Owners) in order to charge attendees for the training. Only Speakers Bureau Members may charge attendees for these trainings. Certified Executive Coordinators may still conduct NUOT and B5 Trainings in the home; however, they may not post on the GMTSS online system and may not charge attendees for these trainings.
(b) Only Speakers Bureau Members may present the MPCP section of a publicly scheduled (i.e., in the GMTSS online system) UBP Meeting in which an admission fee is charged for attendance.
(c) Only Category 2 Speakers Bureau Members may speak/train at Local Seminars, District Conferences and Regional Conventions.
(d) UnFranchise Owners who are not qualified Speakers Bureau members or qualified trainers who are recognised on the GMTSS online system may not charge a fee for any training or meetings.
(e) All trainings and meetings shall be scheduled and submitted on the GMTSS Online system for each calendar quarter, thirty (30) days prior to the beginning of next calendar quarter.
NOTE: Certified Trainers, WebCenter Trainers, TLS Coaches, nutraMetrix Trainers, Field Product Specialists, Certified Motives Trainers and ISM Trainers shall comply with training requirements as currently set forth in these respective programs.
(4) Speakers Bureau members/trainers have the following financial responsibilities: Are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person helped to organise or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Executive Sales Consultant and the GMTSS Department.
The New UnFranchise Owner Training is one of the three required trainings. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to ensure that the key factors necessary for success are provided to new Independent UnFranchise Owners.
(A) Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the New UnFranchise Owner Training, each UnFranchise Owner must have the instructor sign the New UnFranchise Owner Training portion of the Basic 5 and New UnFranchise Owner Training Certificate. It is recommended that both the UnFranchise Owner and the instructor maintain a copy of this certificate.
(B) Admission Cost: NUOT is hosted by Market Australia and the ticket price is AUD $15.00 per person and the meeting will be published on the GMTSS online system. Certified Executive Coordinators may conduct New UnFranchise Owner Training; however, they may not post them on the GMTSS online system and may not charge attendees for these trainings. NUOT that are not hosted by Market Australia will not count for the mandatory Corporate New UnFranchise Owner Training.
(C) Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the NUOT. In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the New UnFranchise Owner Training shall utilise only unaltered company-approved and provided materials available on UnFranchise.com > Resources > Support Materials.
Attendance of a New UnFranchise Owner Training from Market Australia online is required for all new UnFranchise Owners. After this initial training for qualification, it is good to attend again to further your learning. Additional trainings may be given by a Certified Executive Coordinators who have personally passed the ECCT test. Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the NUOT but they may not charge attendees for these trainings and these trainings held in the field will NOT count for the mandatory Corporate New UnFranchise Owner Training. In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the New UnFranchise Owner Training shall utilise only unaltered company-approved and provided materials available from UnFranchise.com > Support Materials. Using these materials not only allows for the development of rising leaders in the local area by ensuring that they are presenting the New UnFranchise Owner Training information correctly, but it also promotes the process of duplication and standardisation within GMTSS.
The corporate-sponsored NUOT is required for all UnFranchise Owners to take in order to: (i) count as being sponsored and (ii) obtain the sponsorship rights towards/for activation purposes.
If an UnFranchise Owner does not complete a NUOT within the “NUOT Grace Period,” the UnFranchise Owner’s sponsor will lose his/her sponsorship of this UnFranchise Owner. The sponsorship rights for this UnFranchise Owner may be re-activated once this UnFranchise Owner completes the NUOT at a later date. The sponsorship takes effect on the reactivation date.
New UnFranchise Owners may sponsor other new UnFranchise Owners during their “NUOT Grace Period.” This “NUOT Grace Period” shall be defined as 28 calendar days from the week ending Friday of the respective UnFranchise Owner’s “Start Date.” If the sponsoring new UnFranchise® Owner does not complete the corporate-sponsored NUOT within the 28 days allowed, then sponsorship rights towards/for activation purposes and rights to commission earned will be forever forfeited.
The Basic 5 is one of the three required trainings. The Basic 5 and the New UnFranchise Owner Training must be completed prior to attending the Executive Coordinator Certification Training. This training is designed to teach the five main fundamentals that create a successful UnFranchise Business.
(A) Basic 5 and New UnFranchise Owner Training Certificates: After successfully completing the Basic 5 Training, each UnFranchise Owner must have the instructor sign the Basic 5 Training portion of the Basic 5 and New UnFranchise Owner Training Certificate. Both the UnFranchise Owner and the instructor should maintain copies of this certificate. Basic 5 and New UnFranchise Owner Training Certificate (printable PDF can be found on UnFranchise.com > Resources > Support Materials).
(B) Admission Cost: Speakers Bureau Members are authorised to charge a ticket price of AUD$15.00 per person and the meeting must be published on the GMTSS online system. Certified Executive Coordinators may conduct Basic 5 Trainings in their HOME; however, they may not post them on the GMTSS online system and may not charge attendees for these trainings. None of these trainings held in the field will count as a substitute for the mandatory Basic 5 Training.
(C) Approved Training: Only Certified Executive Coordinators who have personally passed the ECCT test may conduct the B5. None of these trainings may be conducted in a public forum until the UnFranchise Owner has attained the UnFranchise Level and fulfilled the requirements, as defined by Market Australia, pertaining to being a Certified Executive Coordinator. In order to maintain consistency and promote duplication within the Global Meeting, Training and Seminar System, all presenters of the B5 shall utilise only unaltered company-approved and provided materials available from UnFranchise.com > Support Materials. Utilising these materials not only allows for the development of rising leaders in the local area by ensuring that they are presenting the Basic 5 information correctly, but it also promotes the process of duplication and standardisation within the Global Meeting, Training and Seminar System (GMTSS).
The Executive Coordinator Certification Training (ECCT) is one of the three trainings that each Market Australia UnFranchise Owner must attend. In order to be a Certified Executive Coordinator with Market Australia, you must complete a New UnFranchise Owner Training and a Basic 5 Training, and attend and pass the Executive Coordinator Certification Training.
(A) Prerequisites: UnFranchise Owners must have attended a Basic 5 Training and a New UnFranchise Owner Training and present the Basic 5 and New UnFranchise Owner Training Completion Certificate to gain admittance to an Executive Coordinator Certification Training.
(B) Required Attendance: Executive Coordinators must attend an Executive Coordinator Certification Training and pass a written test within 28 days of being issued an Executive Coordinator commission, or they shall forfeit subsequent commission until this requirement has been satisfied and submitted to Market Australia by the Certified Trainer who conducted the ECCT.
For partnerships and married couples, it is recommended that all persons involved with the UnFranchise Business attend the ECCT and pass the written test. However, only one of them is required to do so for qualification. Only qualified Certified Executive Coordinators that have personally attended an ECCT and passed the written test are authorised to teach New UnFranchise Owner Training and Basic 5 Training.
(C) Admission Cost: Because the degree of responsibility that Certified Trainers have is so large, and the Certified Trainers are such an elite group of instructors within the Market Australia system, it is only fair that they be compensated for their time and experience. Guidelines for pricing regarding the Executive Coordinator Certification Training are as follows:
(1) The pricing is per person (not per UnFranchise Business or partnership) for an Executive Coordinator Certification Training.
(2) For each UnFranchise Owner who wishes to attend an Executive Coordinator Certification Training, the following will apply:
(a) Initial ECCT attendees are those who have never attended an ECCT and passed the test. They must take the ECCT test at the end of the class. If they pass, they get an ECCT Certificate and will be considered a Certified Executive Coordinator (CEC) once the UnFranchise Level of Executive Coordinator is reached. The fee for an Initial ECCT is AUD$50.00 per person.
(b) An ECCT Audit is for Independent UnFranchise Owners that have already attended at least one ECCT and passed the test. They are attending to gain knowledge or to meet UFO or challenge requirements. The test is optional and will not count for or against the UnFranchise Owner, pass or fail. These attendees have passed the test before and are attending to update their knowledge base or fulfill UFO or Challenge requirements. The fee for an ECCT Audit is AUD$25.00 per person.
(D) Approved Training: Only authorised and active Certified Trainers may conduct Executive Coordinator Certification Training. To obtain a list of Certified Trainers for a respective area and their location, contact the Local Coordinator, Vice President of Sales, and/or the Director of Field Training at Market America. An ECCT is a minimum of six hours.
Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organise or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Country Manager, and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on UnFranchise.com > Support Materials.
Certified Trainer Schools are corporate-sponsored and corporate-operated training programs conducted bi-yearly. These Certified Trainer Schools are conducted to teach qualified UnFranchise® Owners how to teach other UnFranchise Owners and UnFranchise Owners the key administrative elements necessary for successful participation in the Management Performance Compensation Plan. Certified Trainers are the only approved trainers permitted to conduct the Executive Coordinator Certification Training, a mandatory requirement for all Executive Coordinators.
(A) Prerequisites: Candidates for Market Australia’s Certified Trainer Schools must meet all requirements below and be approved by the Director of Field Training. Those requirements are as follows:
(1) Meet and maintain Speakers Bureau Category 1 status.
(2) Must be a fully paid member of the Company’s UnFranchise Management System and must have executed a UFMS Agreement.
(3) Must own a current Company UnFranchise Manual and must have read and fully understand the UnFranchise Manual and be familiar with its contents in order to reference it at any time for specific answers to questions on the Marketing Plan, policies and procedures, rules and regulations, administration of forms, and business-building or merchandising techniques.
(4) Attending this school does not guarantee that the Candidate will be a Certified Trainer. The Candidate must have a knowledgeable understanding of the Marketing Plan, Basic 5 and UnFranchise Manual, and must pass the Certified Trainer Examination with a score of at least 90 percent.
(5) Will attend and complete the two- to three-day Certified Trainer School at Company’s home office or at such other location as is designated by the Company and meet all requirements set forth by the School Trainer and/or Director for successful completion and graduation from the school. This includes but is not limited to: the completion and filing of a comment sheet, participation in all required activities, successfully passing any written or oral test, and being certified by the School Trainer or Director.
(6) Will pay in full to the Company the cost or tuition of the Certified Trainer School attached with this form. An AUD$50.00 charge will be deducted for all registration cancellations. To receive a refund, cancellations must be in writing and received by the Company at least one month prior to the date of the training. No refunds will be made for cancellations received less than one month prior to the date of the training.
(7) Will maintain the ongoing requirements as specified by the Market Australia, Inc. Certified Trainer Agreement.
(B) Reapplication: If an applicant for Certified Trainer School is accepted but decides not to attend due to personal reasons or other circumstances, then the applicant must reapply and go through the requalification process for the next school if he/she still desires to become a Certified Trainer.
Certified Trainers shall comply with all terms, conditions, policies and procedures set forth in the Certified Trainer Agreement, Market Australia’s UnFranchise Manual, and as determined by the Director of Field Training.
(A) Certified Trainer Schedule Requirements: Certified Trainers shall schedule at least one Executive Coordinator Certification Training, one Basic 5 Training, and one New UnFranchise Owner Training per quarter. Only events submitted via GMTSS online will be accepted.
(B) Event Promotions: Certified Trainers shall promote the Annual Convention and their respective local seminars through the pre-purchase of tickets. The pre-purchase requirements are specified on the Certified Trainer Agreement form.
(C) Executive Coordinator Certification Training (ECCT): Upon conducting an Executive Coordinator Certification Training, Certified Trainers shall submit to Market Australia within five business days of the completion of the training: (1) the class attendance sheet(s); and (2) the ECCT Test Answer Sheets. This documentation must be submitted to Market Australia by the Certified Trainer in order to be recorded in the computer data system for the attending UnFranchise Owners.
WebCenter Certification Trainings are designed to train UnFranchise Owners to sell maWebCenters products and recruit with maWebCenters.
(A) Admission Cost: Only WebCenter trainings that are published on the GMTSS online system may have a charged fee.
(a) Certified WebCenter Trainers are authorised to charge a ticket price of AUD$25.00 per person for WCT101 and AUD$50.00 per person for WCT201 for both in-person and hybrid events.
(b) Certified WebCenter Trainers are authorised to charge a ticket price of AUD$13.00 per person for Virtual WCT101 and AUD$13.00 per person for virtual WCT201.
(B) Approved Training Content and Certification: The curriculum outlined in the company-approved materials must be used for any WebCenter Certified Trainings. The WCT 101 is a three and half (3.5) hour training. The WCT 201 is a three and half (3.5) hour training. Attends are to receive certificates provided by the Certified WebCenter Trainer.
Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organise or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Regional Director, and the GMTSS department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on UnFranchise.com > Support Materials.
Certified WebCenter Trainer Schools are corporate-sponsored and corporate-operated training programs conducted one to two times per year. These schools are conducted to prepare individuals to train others on Market Australia internet products and services and to keep trainers current with new Internet products and services and with Market Australia’s internet policies. Applications for classes are available online. Candidates for Market Australia’s Certified WebCenter Training Schools must meet the following requirements:
(A) Must maintain at least Category 1 Speaker status.
(B) Must maintain an e-mail address and notify Market America of any changes.
(C) Must have an active WebCenter.
(D) Must have attended (or conducted) one training within one (1) year prior to Certified WebCenter Training School (Please attach copies of Certificates of Completion to this application). Certified WebCenter Trainer’s provide dates of training conducted or of last Certified WebCenter Training School.
(E) Must pay a fee of AUD$100/person or AUD$200/couple for initial qualification/recertification.
(F) Must have personally sold four (4) active WebCenter Products*, within one (1) year prior to Certified WebCenter Training School, a minimum of two (2) products must be new website sales from your own WebCenter. No sales can be to yourself.
(1) Eligible maWebCenters Products can include: New website sale, Design Package, SEO Package, Google Advertising, Social Media Management, Online Reputation Management, Facebook Advertising, Managed Monthly Membership and Content Writing.
(2) Must attend a re-certification course every year.
Requirements must be met at time of application. Applications must be postmarked by the published deadline (usually two weeks before course). Failure to do so can result in suspension or loss of Certified WebCenter Trainer status.
General Product Trainings are designed to enhance UnFranchise® Owner knowledge of products within AU.SHOP.COM that were covered at the Corporate Product Symposium.
(A) Admission Cost: Admission cost to General Product Trainings are as follows:
(1) Field Product Specialists conducting a General Product Training that is scheduled in the GMTSS online system are authorised to charge a ticket price of AUD$15.00 per person.
(2) Attendees may not be charged for any materials used to conduct the training.
(B) Approved Training: General Product Trainings may be conducted based on the following guidelines:
(1) Field Product Specialists are the only approved trainers permitted to conduct the General Product Training. The requirements to be a Field Product Specialist are as follows:
(a) Must be a qualified member of Market Australia’s Speakers’ Bureau.
(b) Must have attended a Corporate Product Symposium within the last two years
(2) Only materials and products covered at the Corporate Product Symposium can be covered and taught at a General Product Training.
(3) The General Product Training is a minimum of three hours.
(4) Trainers are only required to submit (email) a GMTSS Event Financial Report Form (EFR) if the Local Coordinator or local contact person help to organise or assist with the training. Training EFRs are required within five (5) days after each training to the respective Local Coordinator, Country Manager, and the GMTSS Department. Please refer to the Event Financial Report Form for details. All Training EFRs are uploaded on UnFranchise.com > Support Materials.
There are two (2) types of Motives training courses and complimentary workshops. If a Motives Certified Trainer is in good standing, the Motives Certified Trainer may conduct the following Motives Training classes:
NOTE: Only Motives® Certified Trainers are authorised to charge a fee for Motives trainings and workshops.
(A) Motives 1 to 1 Training: During this training, attendees will learn about the full Motives line and how to create life-long relationships with clients by offering customised solutions. Proper sanitation of the cosmetics kit and how to conduct effective client consultations are also covered. After mastering the 1 to 1, attendees will learn how to host fun, interactive events for clients and new customers. This presentation is a basic training needed in order to qualify to be a Motives Certified Trainer. Ticket price is AUD$40.00.
(1) Motives Marketing Workshop: Attendees will love this fun and interactive session where they will participate in a lively discussion about the beauty industry. All options for partnership will be discussed, as well as tips on how to successfully integrate social media into the business. Attendees will also learn about the uniqueness of the Motives brand and how they can position themselves to become industry professionals by leveraging the tools, education and ongoing support available. Ticket price is AUD$20.00.
(2) The Art of Makeup — Guided Application: This workshop teaches step-by-step techniques on how to apply makeup and keep it looking fresh all day. Ticket price is AUD$20.00.
(B) Skincare 1 to 1 Training: Class will begin with a description of industry statistics and consumer demand. The trainer will differentiate Market Australia’s exclusive brands from others so that attendees understand the uniqueness of these high-quality products. Attendees will have a chance to interact with one another and practice conducting a consultation with questions guided by the trainer. There will be a live demonstration of how to conduct an All About Skin event, which is a systemised, duplicatable retail event with written guidelines and included marketing and sales materials. Lastly, the trainer will discuss income possibilities based on conducting client consultations, hosting events, building share of customer and duplicating with a team. Ticket price is AUD$40.00.
(1) Advanced Skin Solutions Workshop: During this workshop trainer will recap skin types but dig deeper into servicing clients by understanding their skin’s needs and discussing product and lifestyle options to offer as a solution. One of the most important things for skin health is gut health, so learning about beauty from the inside out will also be covered. Ticket price is AUD$20.00.
(2) Professional Self-Care Brands Workshop: One of the best ways to maximise your business efforts is to own your personal beauty goals and become your biggest customer. Personal experience with product will lead to testimonials that you can share with people who could become potential Preferred Customers or even business partners. According to Globe News Wire, the global cosmetics industry is projected to be worth 438.38 billion by 2026. Consumers are spending money on cosmetics, and this statistic shows that we can convert spending into earning in the industry. Take advantage of all the information offered in this workshop; you’ll learn about Royal Spa®, Fixx® and DNA Miracles® Natural brands, as well as some of our top nutritional products that offer skin health benefits. Ticket price is AUD$20.00
Only Certified Motives Trainers are authorised to charge a ticket price for Motives meetings which are published on the GMTSS online system.
Market Australia has defined two (2) levels of Motives Professionals.
(A) Motives Certified Beauty Advisor: UnFranchise® Owners must meet the following requirements in order to become a Motives Certified Beauty Advisor:
(1) UnFranchise Owners must have attended the following classes:
(a) Skincare 1 to 1 Training
(1) Advanced Skin Solutions Workshop
(2) Professional Self-Care Brands Workshop
(b) Motives 1 to 1 Training
(1) Motives Marketing Workshop
(2) Art of Makeup – Guided Application Workshop
(2) Must purchase all products needed to successfully host and conduct any retail events (examples: Beauty Boost and Level Up.)
(B) Motives Certified Trainer Initial Qualification Requirements: UnFranchise Owners must meet the following requirements in order to become a Motives Certified Trainer and submit an application to the Motives department for review:
(1) Must meet all requirements of a Motives Certified Beauty Advisor;
(2) Purchase all of the products needed to showcase during each respective course
(a) Motives 1 to 1
(i) The full range of current foundation shades
(ii) Necessary tools and products to prep skin for makeup application
(iii) A collection of top selling and personal favourite Motives products
(iv) All of the products needed to successfully host and conduct retail events (examples: Beauty Boost and Level Up.)
(v) Any current seasonal products/palettes to showcase
(vi) Marketing materials to support the retailing/business-building process (e.g., Motives Welcome Guide, product flyers, Consultation Guideline, etc.)
(b) Skincare 1 to 1
(i) Comprehensive skincare collections as well as uniquely branded specialty care products
(ii) All of the products needed to successfully host retail events (example: All About Skin)
(iii) Marketing materials to support the retailing/business-building process (e.g., Motives Welcome Guide, Product Flyers, Consultation Guideline, etc.)
(3) Must be at least an Executive Coordinator;
(4) Must earn at least AUD$1,125.00 in commission income per calendar quarter
(5) Must earn at least 800 BV per calendar quarter in cosmetics, skincare or personal care products.
(6) Must personally sponsor two (2) qualified UnFranchise® Owners in the previous calendar year; and
(7) Must purchase three (3) Market Australia Convention/Leadership School tickets per year.
(C) ONGOING MOTIVES CERTIFIED TRAINER REQUIREMENTS
Once an UnFranchise Owner becomes Motives Certified Trainer, the UnFranchise Owner must continue to meet all of the initial requirements, in addition to the following:
(1) Purchase all new products launched throughout the year
(2) Must conduct one of each of the Motives Trainings and Workshops per quarter (through GMTSS) which include:
(a) Skincare 1 to 1
(b) Advanced Skin Solutions
(c) Professional Self-Care Brands Workshop
(d) Motives 1 to 1
(e) Motives Marketing
(f) Art of Makeup – Guided Application
(3) Must attend Motives Certified Trainer meeting to learn about new programs and trainings, which will be held during our yearly Motives Certified Training School; and
(4) Recertify every two (2) years
As the Independent UnFranchise Owner’s corporate representative body, the Advisory Council shall ensure the Global Meeting, Training and Seminar Program is implemented and is in full compliance as directed by the Vice President of Training and Field Development.
(A) Event Promotions: The Advisory Council shall promote all Market Australia corporate-sponsored events through the pre-purchase
of tickets.
(B) Scheduling Requirements: Scheduling requirements for GMTSS online will be due no later than the date set by the Director of GMTSS. All meetings shall require the signatures of the respective area UnFranchise® Business Presentation Coordinator, Local Coordinator or as determined by the Vice President of Training and Field Development.
Market Australia shall ensure all activities and requirements are executed as set forth in this section and/or as set forth according to the respective agreements.
(A) Convention: Market Australia will hold a Convention annually.
(B) Local Coordinator Appointments: Market Australia reserves the right to approve the Local Coordinators recommended for appointments by the Vice President of Sales.
(C) Certified Trainer Schools: Market Australia sponsors Certified Trainer Schools and ensures that these schools are conducted at least bi-yearly at the corporate office or as designated by the Director of Field Training.
(1) Market Australia will ensure all required documentation received from Certified Trainers is filed and/or entered into the appropriate database.
(2) Market Australia will ensure all Certified Trainer and candidate Certified Trainer qualifications are satisfied.
(D) Certified WebCenter Trainer Schools: Market Australia sponsors Certified WebCenter Trainer Schools and ensures that these schools are conducted at least once annually at the corporate office or as designated by the Director of Field Training
(1) Market Australia will ensure all required documentation received from Certified WebCenter Trainers is filed and/or entered into the appropriate database.
(2) Market Australia will ensure all Certified WebCenters Trainer and candidate Certified WebCenter Trainer qualifications are satisfied.
(E) Motives® Certified Trainer Schools: Market Australia sponsors Motives Certified Trainer Schools and ensures that these schools are conducted at least once annually at the corporate office or as designated by the Director of Field Development and Training for Motives at Market Australia.
(1) Market Australia will ensure all required documentation received from Motives Certified Trainers is filed and/or entered into the appropriate database.
(2) Market Australia will ensure all Motives Certified Trainer and candidate Motives Certified Trainer qualifications are satisfied.
(F) Handouts and Materials: Market Australia will provide knowledge, information and manufacturer support materials (as practicable) to convention, conference, and seminar coordinators, and/or offer business support materials in the product order catalogue. All other business support materials are strictly prohibited. All handouts, flyers, challenges and tickets must be approved by Market Australia at least 30 days prior to use or distribution.